PT KAI Pariwisata (KAI Wisata)
PT KAI Pariwisata (KAI Wisata) is a subsidiary of PT Kereta Api Indonesia (Persero) recognized as a pioneer in railway-based […]
Success Stories
Success Stories, Success Stories
PT Kereta Api Indonesia
As the primary railway service provider in Indonesia, PT Kereta Api Indonesia (KAI) is committed to delivering the best customer
Success Stories, Success Stories
Angkutan, Sungai, Danau dan Pelabuhan (ASDP) Indonesia Ferry
Leading up to the anticipated surge in transportation traffic ahead of Eid al-Fitr 2025, Angkutan, Sungai, Danau dan Pelabuhan (ASDP)
PT PELNI
The Bridge Academy has delivered two training programs for Agents and Team Leaders at the Pelni 162 Contact Center. These
Success Stories, Success Stories
Transjakarta
Transforming Transjakarta Services with Service Design Public Training Through a Service Design Training program with The Bridge Academy, the Transjakarta
Ministry of Marine Affairs and Fisheries
As public information transparency becomes a priority, the Ministry of Marine Affairs and Fisheries has repeatedly chosen The Bridge Academy
Training for Security and Cleaning Personnel of the East Jakarta Health Sub-agency
Following the successful delivery of service excellence and hospitality training for healthcare professionals, The Bridge Academy was requested to train
Success Stories, Sudinkes Jaktim
Implementation of Hospitality and Work Culture within the East Jakarta Health Sub-agency Environment
Following the “Implementation of Hospitality and Work Culture” training, healthcare professionals including doctors, midwives, and nurses within the East Jakarta
Service Training in the Digital Disruption Era & Successfully Establishing Communication with Generations X, Y, Z – PMPUPO BPOM Jakarta
In this era of digital disruption, BPOM (the Indonesian Food and Drug Authority) faces challenges in communicating with different generational
Service Journey and Customer Experience Training for the Bureau of Law and Organization of BPOM Jakarta – BPOM Jakarta
In this collaboration between the Bureau of Law and Organization of BPOM and The Bridge Academy, BPOM aimed to learn
